1. Introduction
GetLeads (“GetLeads”, “we”, “us” or “our”) provides lead generation services to trades, construction, home improvement and other service-based businesses across the UK. This Privacy Policy explains how we collect, use, share and protect personal information when you visit our website, submit an enquiry, contact us via WhatsApp, telephone or email, or otherwise interact with GetLeads.
We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
GetLeads is the data controller responsible for the personal information described in this policy.
| Business Name | GetLeads |
| Location | United Kingdom |
| GetLeads UK | |
| info@getleadsuk.co.uk | |
| Tel | 020 4615 5779 |
| +447460073827 |
3. Information We Collect
We collect the following categories of personal information:
- Contact details – name, business name, phone number, email address, when you complete our enquiry form, call us or message us.
- Business details – the services you offer, the areas you cover and information you provide about your business and goals.
- Communication data – records of calls, emails, WhatsApp messages and other correspondence with our team.
- Technical data – IP address, browser type, device information and website usage data collected via cookies and similar technologies.
- Marketing preferences – your choices about how you’d like to hear from us.
4. How We Use Your Information
We use your personal information to:
- Respond to your enquiry and assess your business as part of the GetLeads Intelligence Scan.
- Recommend the GetLeads package and strategy best suited to your business.
- Build, launch and manage lead generation campaigns on your behalf.
- Communicate with you about your account, campaign performance and support requests.
- Improve our website, services and marketing.
- Meet our legal, regulatory and contractual obligations.
5. Legal Basis For Processing
Under UK GDPR, we rely on the following legal bases to process your personal information:
- Consent – for example, when you submit an enquiry form or message us on WhatsApp.
- Contract – to provide the services you have signed up for, such as an Essential or Pro package.
- Legitimate interests – to operate and improve our business, respond to enquiries and communicate relevant information about our services.
- Legal obligation – where we are required to retain or disclose information by law.
6. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Advertising platforms (such as Google Ads, Meta and other recommended lead generation platforms) to build and run your campaign.
- Trusted service providers who support our operations, such as hosting, CRM, analytics and communication tools, under appropriate data protection agreements.
- Professional advisers, regulators or authorities where required by law.
- Any successor organisation in the event of a merger, acquisition or sale of business assets.
7. Cookies
Our website uses cookies and similar technologies to operate correctly, understand how visitors use the site and support our advertising campaigns. You can manage or disable cookies through your browser settings; some parts of the website may not function as intended if cookies are disabled. Further detail is set out in our separate Cookie Policy.
8. Data Retention
We retain personal information for as long as necessary to provide our services, maintain our business relationship with you and comply with legal, accounting or reporting obligations. Where you do not proceed with GetLeads, enquiry data is retained for a limited period in case you wish to re-engage, after which it is securely deleted or anonymised.
9. Your Rights
Under UK GDPR, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your information, where applicable.
- Object to or restrict certain processing, including direct marketing.
- Request that we transfer your information to another provider (data portability).
- Withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, please contact us using the details in Section 2. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
10. International Transfers
Where any of our service providers or advertising platforms process data outside the UK, we ensure appropriate safeguards are in place, such as the UK’s International Data Transfer Agreement or adequacy decisions, to protect your information in line with UK GDPR.
11. Data Security
We use appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or alteration. While we take reasonable steps to keep your data secure, no method of transmission or storage is completely secure.
12. Children's Privacy
GetLeads provides business-to-business lead generation services and is not directed at children. We do not knowingly collect personal information from individuals under the age of 18.
13. Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The “Effective Date” at the top of this page shows when it was last updated. We encourage you to review this page periodically.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
- Email: info@getleadsuk.co.uk
- Tel: 020 4615 5779
- WhatsApp: +447460073827
- Location: United Kingdom